CONTACT INFORMATION AND LEGAL NOTICE
This page provides the contact and customer service information for R.V.H.
STORE DETAILS
Store name: R.V.H
Website: rvhclothing.com
Customer support email:
info@rvh-studio.com
CUSTOMER SERVICE
If you have a question about your order, delivery, returns, sizing, payments or any other matter, please contact us at:
To help us respond as quickly as possible, please include:
- Your full name
- Your order number, if applicable
- The email address used to place your order
- A clear description of your question or issue
- Relevant photographs, if your message relates to a product issue
CUSTOMER SERVICE HOURS
Our customer care team is available:
Monday to Friday
09:00–17:00 UK time
We aim to respond to all enquiries within 1–2 working days.
Messages received during weekends or UK public holidays will be reviewed on the next available working day.
RESPONSE TIMES
We do our best to respond to all enquiries as quickly as possible.
During particularly busy periods, promotional sales or public holidays, response times may be longer than usual. We appreciate your patience while our customer care team reviews your enquiry.
Sending multiple messages about the same enquiry may delay our response. We therefore recommend replying within the same email conversation whenever possible.
OUR CUSTOMER SUPPORT APPROACH
At R.V.H, our goal is to provide clear, fair and helpful customer service.
If there is an issue with your order, please contact us first so our customer care team can review the situation and work with you towards a suitable solution.
Please provide all relevant information when contacting us so we can investigate your enquiry efficiently.
PRODUCT INFORMATION
The information displayed on our website is provided for general shopping and product information purposes.
We make reasonable efforts to ensure that product descriptions, images, prices, availability and other information are accurate and up to date. However, errors or differences may occasionally occur.
Colours may appear slightly different depending on your device, screen settings and lighting conditions. Product measurements may also vary slightly due to the way individual items are measured.
WEBSITE AVAILABILITY
We aim to keep our website available and operating correctly. However, we cannot guarantee that access will always be uninterrupted or free from technical errors.
We may temporarily restrict access to certain areas of the website for maintenance, updates or improvements.
IMPORTANT NOTICE
We reserve the right to correct errors, inaccuracies or omissions and to update information on our website where necessary.
If you notice information that appears to be incorrect, please contact us at:
Please clearly identify the relevant page or product so we can review the information.